CORPORATE GOVERNANCE

การกำกับดูแลกิจการ

2.1	Make a complaint and inform, verbally or in a writing, to the immediate Superior; and if no response or action is taken, then inform the Superior Officer at the next level above, or Director of Human Resources Division.
2.2	Complain and inform via registered postal mail addressed to The Audit Committee, or Director of Human Resources Division, or Director of Internal Audit Office, or Chairman of Anti-Corruption Working Group, or The Company Secretary at the following mailing address:

Thai Wacoal Public Company Limited

132 Soi Charoenrat 7, Bangkhlo, Bangkholaem, Bangkok 10120

2.3	Complain and inform via email or telephone, with contact details are as follows:

Agencies	Telephone Number	E-mail Address
Audit Committee	-	auditcommittee@wacoal.co.th
Human Resources Division	0-2289-3100 Ext. 490	hr@wacoal.co.th
Internal Audit Office	0-2289-3100-9 Ext. 207 , 0-2291-0591	audit@wacoal.co.th
The Anti-Corruption Working Group	0-2289-3100-9 Ext. 385	cac@wacoal.co.th
Company Secretary	0-2689-8324	secretariat@wacoal.co.th

2.4	In the event that a Director or Executive Director is involved in any suspected illegal or improper activities or has played of part in such acts, both directly and indirectly, the whistleblower should be submitted directly to the Audit Committee.
2.5	In the event that the whistleblower does not wish to reveal his/her identity, then full detailed facts must be given or clear factual evidence that will sufficiently point to acts of wrongdoing.

3. Investigation Procedures

	The Company will listen to and process all complaints in an equal, transparent, and fair manner. There are systematic and fair measures in place to protect the whistleblower, and the whistleblower's information will be kept confidential by the Company. The details of the investigation procedures are as follows:
3.1	The whistleblowing recipient will collect and verify the validity of information and evidence, including investigating the facts and summarizing the results. Alternatively, they may assign reliable persons or divisions to carry out such operation. However, the person conducting the investigation must not have any interest in the whistleblowing matter.
3.2	The whistleblowing recipient or the assigned divisions who conduct fact-finding investigations have the authority to invite relevant persons to provide information and request various documents and evidence from the relevant parties. They will then report the results and findings, along with proposing the appropriate punishment and disciplinary actions to be taken or the means to provide relief to those who have suffered any loss or damage, in an appropriate and equitable manner, to the Managing Director for approval. In the event that the suspected wrongdoer is a Director or an Executive Director, the whistleblowing recipient will report the incident and information to the Chairman of the Board of Directors or the Chairman of the Audit Committee who will appoint an Investigation Committee. The Investigation Committee will then report the results and findings, along with proposing the appropriate punishment and disciplinary actions to be taken or the means to provide relief to those who have suffered any loss or damage, in an appropriate and equitable manner, to the Chairman of the Board of Directors or the Chairman of the Audit Committee for approval.
3.3	In the event that the whistleblower reveals his/ her identity, the result of the investigation will be given to him/ her. In case of whistleblowing regarding corruption, follow the Company’s Regulations on Compliance with the Policy on Anti-Corruption.