Whistleblowing

Whistleblowing Policy

The Board of Directors gives employees and stakeholders an opportunity to give information or file a complaint on a matter which could constitute a violation of the law, dishonest or wrongful act of an employee, including irregular behavior which could cause a problem or loss to the company. The company also receives complaints on cases where the rights of an employee or stakeholder has been infringed or where they have been treated unfairly. Suitable channels and procedures have been provided by the company in this regard.

The company will hear and process all complaints impartially, transparently and fairly. Systematic and just measures for the protection of complainants are provided. Information provided by the complainant is kept confidential in the company.

Whistleblowing Channel

The Board of Directors laid down a Whistleblowing Policy to justly protect the whistleblowers including the protection from persecution when filing a report, in which the company will receive and carry out the complaints with fairness, transparency, and justification following a systematic and unbiased protection measures.

The company provides the channel for all the stakeholders to file the report or complaint on those matters likely to cause damage to the company, whether they concern the accuracy of financial statements, internal control system deficiency, or any act likely to violate the laws and business ethics, or the matters that the stakeholders' right is violated or the corruption. They can directly communicate through the channel as follows:

Agencies Telephone Number E-mail Address
The Audit Committee-auditcommittee@wacoal.co.th
Human Resources and General Affairs Division0-2289-3100-9 Ext. 490hr@wacoal.co.th
Internal Audit Office 0-2291-0591audit@wacoal.co.th
The Anti-Corruption Working Group0-2289-3100-9 Ext. 303cac@wacoal.co.th
Company Secretary0-2689-8324secretariat@wacoal.co.th

Or send a registered mail to The Audit Committee, Director of Human Resources and General Affairs Division, Director of Internal Audit Office, Chairman of the Anti-Corruption Working Group, or Company Secretary at

The company will carefully examine the complaints by the rules, using mechanism that does not cause an impact on the whistleblowers. The results obtained through the investigation will then be reported directly to The Board of Directors, whereby the information of the whistleblowers will be kept secret by the company, unless it is required to be disclosed by law.

Whistleblower Protection Measures

  • A complainant may choose to remain anonymous if he/she deems that disclosure could lead to insecurity or loss concerns.
  • The company will keep relevant information secret and take into account the safety of the complainant. Measures have been prescribed for the protection of complainants who are employees, including those who cooperate in the investigation of facts. These persons will be protected from unfair treatment as a consequence of the complaint, e.g. disturbances during work, reassignment or termination of employment.